Chiclara is an online multi-brand fashion store focused on curated East Asian and independent designer clothing, shoes, bags and accessories. Founded in 2023, the store brings together men's, women's and unisex styles from multiple labels in one catalog.

What Chiclara sells

The catalog spans streetwear, dresses, outerwear, knitwear, wide-leg pants and denim, shoes, handbags and accessories. Because products come from different designers, sizing, fabric, fit and care instructions can vary from one item to another. The individual product page is the primary source for measurements, materials, available variants and product-specific notes.

How Chiclara selects products

Chiclara curates pieces across Seoul-inspired streetwear, Japanese avant-garde fashion, contemporary Chinese labels and other independent design perspectives. Selection focuses on distinctive silhouettes, useful product details and styles that are harder to find in mainstream fashion catalogs.

Is Chiclara fast fashion?

Chiclara is a multi-brand retailer rather than a single-label manufacturer. The catalog includes frequent new arrivals from many designers, so production methods and sourcing details can vary by brand and product. Check the material and care information on each product page, or contact customer support when you need item-specific information before ordering.

Where is Chiclara located?

Chiclara operates online. The public company and contact address is in Tuen Mun, Hong Kong. This address is not the returns warehouse and should not be used to send a return. Shipping options, delivery estimates and availability depend on the destination and the items in the order.

Shop with clear expectations

Company and support information

  • Email: info@chiclara.com
  • Customer service hours: Monday-Friday, 9:00 am-6:00 pm GMT+08:00
  • Public company address: FLAT/RM 185 G/F HANG WAI IND CENTRE NO.6 KIN TAI ST TUEN MUN, 000000, Hong Kong
  • Phone support: +886960210109

Return reminder: Do not send merchandise to the public company address. Contact support and wait for approved return instructions first.

How it works

Grab your exclusive gifts by being part of our loyalty program

Frequently Asked Questions

Explore this section to find comprehensive answers to all your questions about the loyalty program.

Create a Chiclara account to receive 100 welcome points. Eligible purchases earn 4 points per $1 as a Member, 5 per $1 as an Insider, and 6 per $1 as a Collector.

Points begin processing after your order is paid and may remain pending during our order-review and return period.

Sign in and redeem 500 points for $5 off $80+, 1,000 points for $10 off $120+, or 1,500 points for $15 off $150+. Apply the generated reward code at checkout.

No. Only one discount or loyalty reward may be used per order. Loyalty rewards cannot be combined with WELCOME10, abandoned-cart or checkout offers, or other promotional codes.

Every customer starts as a Member. Reach Insider after $250 in eligible spending and Collector after $600. Higher tiers earn more Chic Points per $1 and unlock the tier rewards displayed on this page.

Unused points expire after 12 months without qualifying loyalty activity. Sign in regularly to check your balance.

Points earned from a cancelled or refunded order may be reduced or removed from your balance.

Unused points expire after 12 months without qualifying loyalty activity. Sign in regularly to check your balance.