Chiclara - Delivery Information
Free Shipping & Fees:
- Free Shipping: On orders over $59+.
- Standard Shipping Fee: $8.99 for orders below $59.
Standard Delivery Times:
- US/Europe/Japan/Korea/Australia: 7-18 Business Days.
- Asia/South America: 13-18 Business Days.
- Presale Items: Additional 8-10 days for shipping.
Peak Seasons & Sales:
- Delivery may take longer during peak seasons and promotional sales.
Shipping Process:
- Two-Step Shipping: Bulk shipping from Asian factories, followed by local logistics partners handling upon arrival in your country.
- Tracking Updates: Allow a few days for tracking updates. Average delivery time is 7-18 business days.
Shipping Destinations:
- Japan, Australia, South Korea, Taiwan, Canada, United Kingdom, Ireland, Austria, France, Germany, Switzerland, Belgium, Netherlands, Denmark, Norway, Finland, Spain, Italy, Thailand, Iceland, Sweden, Poland, Portugal, New Zealand, Taiwan, Hongkong, Singapore, Oman,
- All United States (except American Samoa, Guam, Hawaii, Northern Mariana Islands, small islands off the U.S. mainland).
Track Your Order:
- Shipment Confirmation: Email with delivery information and a tracking link once packed.
- Order Status: Check in your sign-up account, or for guest customers at 17track.net.
- Note: Tracking may take longer during promotional sales.
Import Responsibilities & Policies
VAT and Import Duty:
- Customer's Responsibility: You may need to pay VAT and Import Duty upon arrival.
Product Compatibility & Returns:
- Region and Compatibility Checks: Read item descriptions carefully; Chiclara does not accept returns of correctly supplied products.
- Installation Disclaimer: Not responsible for any damage to hardware or software during installation.
Stock & Delivery:
- Stock-Dependent Delivery: Extended times if items are out of stock. You'll be informed of any delays.
- Order Verification: Additional processing time for larger orders or first-time drop-shipping to new addresses.
Import Regulations and Liability:
- Awareness of Restrictions: Your responsibility to know about restrictions or Customs issues.
- Liability for Delivery Failures: Chiclara is not liable for failures due to import restrictions or failed Customs clearance.