Order Numbers have time delay with the Delivery Status.
Unavailable status usually means in transit to the local post office which updates in a few days.
Depending on the destination, the order may take 10 to 15 business days.
Please check the delivery time frame for your specific country.
Contact us via support@chiclara.com to get more support.
Grab your exclusive gifts by being part of our loyalty program
Explore this section to find comprehensive answers to all your questions about the loyalty program.
Create a Chiclara account to receive 100 welcome points. Eligible purchases earn 4 points per $1 as a Member, 5 per $1 as an Insider, and 6 per $1 as a Collector.
Points begin processing after your order is paid and may remain pending during our order-review and return period.
Sign in and redeem 500 points for $5 off $80+, 1,000 points for $10 off $120+, or 1,500 points for $15 off $150+. Apply the generated reward code at checkout.
No. Only one discount or loyalty reward may be used per order. Loyalty rewards cannot be combined with WELCOME10, abandoned-cart or checkout offers, or other promotional codes.
Every customer starts as a Member. Reach Insider after $250 in eligible spending and Collector after $600. Higher tiers earn more Chic Points per $1 and unlock the tier rewards displayed on this page.
Unused points expire after 12 months without qualifying loyalty activity. Sign in regularly to check your balance.
Points earned from a cancelled or refunded order may be reduced or removed from your balance.
Unused points expire after 12 months without qualifying loyalty activity. Sign in regularly to check your balance.
